Description : Customer Office Assistant. Company : StaffCentral Consulting. Location : Fourways, Gauteng
Job Duties/Responsibilities will include:
- Answer all incoming calls
- Transfer all enquiries to the relevant department
- Welcome visiting customers
- Introducing new customers to Business Development team
- Communicate with customers if there is a delay on stock or if the company is unable to fulfill orders
- Filing of documentation
- Assisting customers with profile registration documents for the Debtors department
- Accepting payments from customers i.e. EFT or Credit card machine for Debtors processing
- Document credit card payments accurately and daily
- Loading credit note requests on system
- Communicating back orders to Procurement
- Communicating important information to customers if needed
- Pulling signed invoices or proof of payments for the Debtors department when requested
- Matric / Diploma
- Minimum of 2 years experience in a similar role
- May be required to work overtime when needed
- Bubbly nature
- Hard worker
- Organized
